Why Dialturn keeps a person on every call
The case for agent-led calling on Zoom Phone.
5 min readNo app switching
The lead, their history and the call script sit on one screen. The call itself rings in the Zoom app you already have open.
Outbound dialer for Zoom Phone
Turn one browser tab into your team's calling desk.
Dialturn turns your lead list into a call queue, rings each number through the Zoom Phone you already use, and logs every call, note and callback. No new phone system. No switching between apps.
1 clickfrom the queue to a ringing Zoom call
0new numbers or desk phones
Every calllogged with its result and notes
Hi Rahim, this is Nusrat from…00:14 · calling through Zoom
Callback set: Sunday, 11am ✓
Result: Interested 🎉
Illustration · example call
Example
R
Rahim Uddin
017XX XXXXXX
017XX XXXXXX
Calling…00:14
ResultInterested
Logged automatically✓
What is Dialturn?
Your list, in order. Your calls, written down.
Dialturn is a calling workspace for sales teams on Zoom Phone. Upload your lead list and Dialturn puts it in order: who to call next, when, and how many times.
See the next lead, click, and you're talking. The number opens straight in your Zoom Phone app. No copying digits into a softphone, no hunting through spreadsheets.
Every call is logged, timed and attached to the contact you called, together with the result, your notes and any callback you set.
Why Dialturn?
Why teams switch to Dialturn
Calling shouldn't mean leaving the page you're working from.
Nothing goes unlogged
Every call, its length and its result are recorded as Zoom reports them, so call history stops living in people's memory.
Set up in minutes
Connect Zoom, upload a list, start calling. No hardware, no desk phone, no IT ticket.
How it works
Five easy steps to your first call.
From connecting Zoom to your first call — all guided inside Dialturn.
- 1
Connect to Zoom
Link Dialturn to your Zoom account from the Telephony tab.
- 2
Create a campaign
Calling hours, retries and the script, from the Campaigns tab.
- 3
Import your contacts
Upload a CSV or XLSX. Numbers cleaned, duplicates caught.
- 4
Launch the campaign
Open your campaign and press Run to make it live.
- 5
Start dialing
Press Start. The next lead comes up and rings through Zoom, one after another.
Features
Everything your team needs.
To call, log and follow up — in one place.
Click-to-call
Every lead opens straight in your Zoom Phone app with one click.
Callbacks
Pick a follow-up date after a call. The lead is waiting on your Callbacks page when it's due.
Call scripts
A script for each campaign with the lead's name filled in, shown on the call screen.
Call log & history
A searchable record of every call your team makes, with the result and notes.
Team dashboard
Live calling activity and results across the team, with reports you can export to CSV.
Notes & results
Mark each call — interested, no answer, callback, do not call — and add a note.
Pricing
Start free. Then pay per agent.
Bring the Zoom Phone licenses you already have, or take the plan that includes the line and the calling.
Free trial
The whole thing, for a week
Free for 7 days
- Everything in Team
- Connect Zoom and import your list
- Run a real campaign
- No charge until the trial ends
Team
For teams who already have Zoom Phone
$15 /agent/month
- Click-to-call through your own Zoom Phone
- Campaigns with calling hours & retries
- Callbacks & call scripts
- Call log, team dashboard & reports
- 24/7 support
Recommended
Zoom + Automation
The line and the dialer together
$33 /agent/month
- Everything in Team
- Zoom Phone line included
- Unlimited calling to the USA & Canada
- Nothing to buy from Zoom separately
- 24/7 support
Every plan starts with the 7-day free trial. Switch plans or cancel any time.
From the blog
Notes on calling.
Sales workflows, and what we're building.
How faster call logging shortens your sales cycle
What changes when results are logged on the call, not at the end of the day.
4 min readSetting up Dialturn with Zoom in under 10 minutes
Connect Zoom, import a list and make your first call.
6 min readFAQ
Frequently asked questions
What is Dialturn and how does it work?
Dialturn helps sales agents reach prospects faster by working through a lead list one call after another. Calls ring through your Zoom Phone app, and Dialturn keeps the queue, notes, callbacks and reports in one place.
Is Dialturn TCPA compliant?
Dialturn gives you the tools compliance depends on: a do-not-call list the dialer won't call past, calling hours for each campaign, and a record of every call. Compliance also depends on how your team uses them — calling hours follow the campaign's time zone, so set them to suit your leads' time zones.
How does Dialturn compare to a manual dialer?
Instead of copying numbers from a spreadsheet, agents get the next lead on screen, call with one click and log the result before moving on. Managers see live activity and reports instead of end-of-day tallies.
Do I need a Zoom account to use Dialturn?
Dialturn calls through Zoom Phone, so every agent needs a Zoom Phone line. On the Team plan you use the licenses you already have. On Zoom + Automation the line is included, along with unlimited calling to the USA and Canada.
Can I name my campaigns and contact lists?
Yes. Every campaign and list has a name, which keeps your uploads organized.
Can I take notes during a call?
Yes. After each call a note window opens where you record the call result (for example No answer or Callback) and any notes.
How do I schedule a callback?
Choose Callback as the result and pick the follow-up date. The contact appears on your Callbacks page on that day.
Can I delete a contact or a list?
Yes. Select one or more lists or contacts and click Delete to remove them.
What kind of support does Dialturn provide?
Support is available 24/7 by live chat and by email at support@dialturn.com, on every paid plan and during your trial. There's also a help center with setup guides and the full user manual.
Is there a user guide for Dialturn?
Yes. Download the Dialturn user guide for a complete step-by-step walkthrough. Download the guide
Support
Real people, ready to help.
Stuck on something? Here's the fastest way to get help.
Contact us
Say hello.
Questions about Dialturn? Reach out and we'll get back to you within one business day.
- contact@dialturn.com
- Office
- Dhaka, Bangladesh
See Dialturn on a real call.
Book a 20-minute demo and we'll walk through your own lead list: importing it, calling through Zoom, and the reports.